Rehab Health Resources’ team approach includes focusing on the specific needs of each client. Our team of experts provides consulting and therapy management services to healthcare facilities to develop new and improve existing programs. Program Development encompasses the identification of needed services and creation of needed Clinical Pathways, CQI, Outcome Measurement, and Customer Satisfaction components.
Rural Health Resources will build your Swing Bed Program through a successful, effective proven 5 step process:
1. Education - establish goals, identify roadblocks, review policies/documentation
2. Process Development - assign roles, develop strategies, implement consistent process
3. Accountability - monthly onsite visits, weekly zoom meetings, daily phone support
4. Patient Tracking - proprietary software to track patient referrals back to facility
5. Targeted Marketing - strategic planning to bring community awareness of swing bed and on-site relationships with tertiary hospitals’ case management.
Areas of Focus when RHR is Involved:
Program Management Oversite
Rural Health Resources utilizes advanced methods to operate the clinical and business aspects of the rehabilitation departments we assist, if needed. These systems help us integrate and coordinate the activities of therapy services to the overall operations within the institutional care setting.
Targeted Marketing
Our team will act as an extension of you facility to promote and market your swing bed program to the community and tertiary hospitals. We will be an advocate for your patients to return home for hospital-based post-acute care.
Documentation Review
Rural Health Resources knows that proper and timely documentation of care is critical to both physician satisfaction and reimbursement. We work with your rehab team and aid professional staff in the development of concise but favorable documentation to identify the need for skilled care. We can assist in adapting the facility Electronic Medical Records to adapt to these needs. Our programs can help to ensure medical, legal, and reimbursement issues are addressed in all documentation of services and can be used for written communication to doctors, health plans, and others reviewing a patient’s rehab care.
Quality Assurance
Programming to ensure a high quality of care and customer satisfaction is mandatory in this day of accreditation and competition. To assist us in implementing our Continuous Quality Improvement (CQI) methods for QA, we set up parameters to achieve these goals with your team in order to promote high program standards and patient satisfaction.
Outcomes Management
Rural Health Resources provides outcome data that shows if therapy is effective and whether the patient has met their treatment goals. We work with you to measure, monitor, and manage your clinical data to prove this effective. Develop measures and guidelines designed to provide a rehab delivery system geared toward the maximum functional recovery of the patient.